THE UNI EN ISO 9001 QUALITY SYSTEM

TECNIMETAL has always based its work philosophy on two main pillars: the highest Quality of the products and services offered, and the satisfaction of each individual customer’s needs by seeking tailor-made solutions. Keeping these two fundamental principles in mind, Tecnimetal is committed every day to offering increasingly effective and efficient products and services at competitive prices, without ever losing sight of scientific and technological research and development, which translates into truly advantageous solutions for the customer.

Since 1999, Tecnimetal has operated in every business area according to a Quality Assurance System compliant with UNI EN ISO 9001, establishing roles and responsibilities and allocating the necessary resources for its implementation.

Moreover, Tecnimetal is committed to ensuring that “QUALITY” is not just a set of routine procedures but represents continuous improvement for everyone involved in its activities, whether internal collaborators, suppliers, or customers.

COMPANY POLICY

MISSION: SOLUTIONS, NOT JUST PRODUCTS.

Tecnimetal has always focused on providing precise and timely technical support to solve production issues. Our work does not stop at simply selling and distributing products. Instead, Tecnimetal is committed to identifying the right solution to production and processing problems, with a particular focus on deburring, finishing, marking, and assembly operations. Finally, Tecnimetal stands out for its ongoing Research and Development activity, which allows the study and provision of customized tools and solutions on request.

VISION

To be a reference point in the industry and maintain our position through top-level technical competence, supported by training courses and by ensuring quality and punctuality in order fulfillment.

POLICY

To work in synergy with suppliers. Every new hire or collaborator must contribute to maintaining the level of technical competence that sets us apart.

To fully and efficiently implement the above, TECNIMETAL Management is committed to reviewing and maintaining its quality management system certified in accordance with UNI EN ISO 9001-2015.

Below are the detailed quality commitments that TECNIMETAL Management undertakes in order to implement the policy outlined above:

The objectives the company aims to achieve are:

– Better integration with the customer, allowing us to identify their needs and take actions to ensure their satisfaction

– Compliance with contractual requirements

– Ongoing commitment to the prevention of problems and deficiencies

– Consistent effort to identify and eliminate the causes of non-conformities

– Definition of performance indicators and assignment of precise and measurable goals for key business processes

– Pursuit of close and continuous collaboration with suppliers of products and services to foster mutually beneficial growth in the overall quality offered to the market

– Full compliance with current laws and regulations, particularly regarding safety, workplace hygiene, and accident prevention

These objectives are to be pursued through the use of:

– Tested and quality-assured products

– Proven and self-tested specific tools and equipment

– Control and data recording methods that allow for measurable results and statistical comparison

To achieve all this, Management is committed to taking an active role in promoting and guiding all activities that influence quality through:

– The continuous updating of its operational tools

– The promotion and implementation of training programs at all levels to optimize the development of human resources

– Scientific updates that allow for the assessment and testing of new proposals in its areas of operation

– Systematic analysis of business risks in order to implement all actions that contribute to damage limitation and business continuity

To implement this Policy, Management undertakes to allocate the necessary resources, both in terms of personnel and finances.

Management also emphasizes that achieving the defined objectives is a responsibility shared by all staff, involving every company function within their assigned duties.

Therefore, Management is committed to ensuring that this Policy is understood, accepted, and supported at all organizational levels through appropriate and ongoing training for all personnel whose roles affect quality, and supports it with all necessary technical, IT, and logistical tools.

Tecnimetal Srl extends its thanks to all those who, in any way and to any extent, demonstrate their collaborative commitment.